Could AI generated employees become normal inside companies?

[Matt_81]

This article about businesses experimenting with fully AI generated customer service agents and internal assistants felt like another strange milestone.

The systems are apparently being given names, personalities and even simulated job roles inside organisations. At some point the distinction between software tool and digital employee starts becoming blurry.

Part of me thinks this is just branding nonsense layered on top of automation. Another part wonders whether companies genuinely want workers interacting with AI personalities because humans respond better emotionally to that format.

Do people think AI employees become normal workplace infrastructure or will most workers eventually resent them?

Companies Using Ai Employees For Workflows 2026 5www.businessinsider.com

[Brittle Coder]

Calling them employees feels manipulative honestly.

It is software pretending to be human because companies think people respond better emotionally

[Shane_8]

I already find chatbots exhausting when they fake friendliness too aggressively

[Jess30]

Businesses absolutely want systems that seem more relatable because humans naturally anthropomorphise everything

[TheRock]

The weird thing is that younger workers may adapt much faster than older generations

[PlanetOftheApes]

Part of me thinks offices will eventually contain mixtures of humans and AI systems coordinating tasks constantly

[error.404]

The danger is management using AI workers as psychological leverage against real employees.

'Why can the AI finish reports faster than you?' sounds miserable already